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Frequently Asked Questions

General Treatments
New Patient Exam

Seeing a new dentist for the first time or after a few years since your last exam, your dentist will perform a new patient dental exam.
A new patient examination is very similar to a regular dental exam but includes a few additional steps so your dentist can get to know you, assess your oral health, and find out how to best serve you based on your needs.


During a typical new patient dental exam, your dentist will assess the following:


  • Your smile goals & any concerns you may have
  • The health and condition of each tooth
  • Your gum and bone health
  • The condition of any existing dental work
  • Your jaw joint & your bite
  • Your overall health
Routine Dental Exam

Regular dental exams are important for protecting your oral health. To protect your teeth and gums, dental exams are essential to getting early treatment before concerns become more of a problem.

Small Dental X-Rays

Dental X-rays (radiographs) are images of your teeth that your dentist uses to evaluate your oral health. These X-rays are used with low levels of radiation to capture images of the interior of your teeth and gums. This can help your dentist to identify problems, like cavities, tooth decay, and impacted teeth.

Large Dental X-Ray

An OPG, also called panoramic x-ray, is a dental x-ray examination that captures the entire mouth (including all teeth, sinuses, and surrounding jaw bone) in a single image.

Hygiene Scale & Polish

Scale; Dental cleaning that not only cleans the tooth surfaces you can see, but also reaches below the gum line to remove calculus/tartar, plaque and staining.

Polish; A cosmetic procedure that mechanically removes plaque and stains from the tooth surface above the gum line.


Is a custom-fit, protective dental appliance often worn during sports and other strenuous, high-impact activities to prevent the occurrence of the lip, face, tongue, or jaw injury, as well as broken teeth. A mouthguard usually covers the upper teeth to prevent them from puncturing the tongue, lips, and the insides of the cheek (as well as major damage to soft tissues in the area) in the event of a blow or injury to the face and mouth.

Night guard

Is a custom-fit, protective dental appliance worn at night to protect teeth from the effects of teeth grinding?


A denture is a removable replacement for missing teeth and surrounding tissues. Two types of dentures are available — complete and partial.

Teeth Straightening (Orthodontic) & Cosmetic Treatments
Amalgam (Silver) Fillings

Dental fillings are made from a mixture of metals, primarily liquid mercury and a powdered alloy composed of silver, tin and copper. Amalgam fillings are also known as silver fillings, silver-coloured fillings, mercury fillings and metal fillings. They are mechanically pressed in to fill the cavity once the decay has been removed.

Composite (White) Fillings

Dental fillings are made from a composite resin material. A composite filling is chemically bonded to the tooth surface once the decay has been removed.


A crown is an artificial restoration that fits over the remaining part of a prepared tooth, making it strong and giving it the shape of a natural tooth. A crown is sometimes known as a ‘cap’. They can be made in various materials including (porcelain/ceramic), gold, or metals.


Dental veneers are thin pieces of porcelain that provide a small coating or shell for the outer surface of your teeth. They are custom-made for each patient in a lab by a dental technician. Prepping a tooth for a veneer requires a small amount of enamel to be removed which permanently alters the natural/original tooth structure.

Composite Bonding

Composite or cosmetic bonding is a treatment where your dentist uses a special tooth-coloured resin to improve their appearance.

It is pain-free, no anaesthesia is needed and there is no permanent alteration to the natural tooth structure, as no drilling is necessary.

Fixed Braces (Metal/Porcelain)

Orthodontic treatment used a combination of metal or porcelain brackets and wires to straighten teeth.

Invisalign (Clear Aligners)

Orthodontic treatment that straightens teeth without the use of metal braces. Invisalign is a series of custom-made clear aligners (trays) that cover your teeth and gently move them into the proper position over time. They are removable and must be worn 22+ hours a day.

Teeth Whitening

Teeth whitening (also referred to as teeth bleaching) is the process of whitening the teeth to give them a brighter appearance by oxidising the tooth’s surface and lifting intrinsic stains. Not Everyone is a candidate for teeth whitening! Everyone’s teeth whiten differently and a consult is required to assess suitability.

Periodontic & Endodontic
Root Canal Treatment

Also known as ‘endodontic therapy, a Root canal is a treatment to repair and save a badly damaged or infected tooth instead of removing it. The term “root canal” comes from the cleaning of the canals inside a tooth’s root which effectively removes the vitally of the tooth.

Dental Implant

A dental implant is a small titanium screw that is surgically inserted into the jawbone where a tooth (or teeth) has been lost or extracted. They are used to replace damaged or missing teeth with artificial teeth that look and function much like real ones.


An extraction simply means the removal of a tooth.

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